How Does hilton glass table lamp Work?

Shipping Policy

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We ship Australia wide and have 48 hour dispatch policy, unless otherwise stated. If goods are unavailable, we will contact you.

To calculate shipping please add items to your cart and use our shipping calculator in our cart. Please enter your state, suburb and postcode to get the most accurate rates. 

48 hour dispatch refers to 2 business days. For example: an order placed on Monday could be picked packed and dispatched by Wednesday. Keeping in mind it could be picked and dispatched sooner depending on our order volume. All orders from blackmango.com.au, once dispatched, will receive a confirmation with a link to view current order status and delivery details.

Dependent on location delivery will be between 4-7 business days. We are unable to deliver to a P.O. Box Address or Parcel Lockers and we do not ship outside of Australia yet.

Delivery costs are calculated on the size and weight of each item according to Australia Post or Courier costs, delivery fees can be calculated on cart page. We can only provide an approximate delivery date and tracking details so you can monitor the progress of your delivery.

Please remember that it is your responsibility to check that your items will fit through doors, staircases and lifts in their packaging before you place your order.

If you wish to query your order status, please contact us via online contact form or emailing . 

The company is the world’s best hilton glass table lamp supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

Returns & Refunds Policy

We're excited to get your new items to you! Here's what you can expect:

Delivery Timeframes

• Standard Shipping (FedEx/UPS): 4-7 business days
• Freight Shipping (larger items): 8-13 business days

Tracking Your Order

Once your order is packed and shipped, we'll send you a tracking number so you can follow your item's journey to you.

Delivery Methods

• Small items: Delivered by FedEx/UPS to your home or business
• Large items: Shipped via freight truck. We'll call to schedule a convenient delivery time.

Delivery Location

Items will be delivered to your porch, garage, or first dry area. In-home delivery is available in select locations for an additional fee. Contact us for details.

Our Commitment to Quality

We partner with specialized furniture delivery services to ensure your items arrive in perfect condition. While this may take a little longer, we believe it's worth the wait for damage-free delivery.

Cancellations

No fees for cancellations before shipping. Once shipped, standard return policies apply.

Returns

• Submit a return form within two days of delivery
• No restocking fees for items under $ (shipping costs deducted)
• 15% restocking fee for items $ and over

For complete details, please refer to our full Shipping & Delivery and Returns & Cancellations policies.

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We're here to help! If you have any questions, don't hesitate to reach out.