10 Things to Consider When Buying Road Electric Bikes

Buying an electric bike should be as much about buying into a bike shop as it is about the product itself. You should judge your place of purchase on three points: vibe, commitment, and quality. The vibe is the feeling you get when you walk into the shop. Is the staff friendly, knowledgeable and helpful? Commitment refers to the shop’s visible enthusiasm for electric bikes. Do they have many e-bikes or just a few stuck in the back of the shop? Knowing that the shop is committed to the electric bicycle movement means they will be willing and wanting to help you make the most of your electric bike years down the road. Quality, refers to the types of bikes that the retailer is selling. Are they brand names that you can research or are they bikes on which information is hard to come by? You want to be sure your retailer is in the business for the right reason and not just to make a quick buck.

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Take your time to find a model that fits you physically and will meet your long-term needs. If you’re in a hilly area, you may want one with a higher number of gear selections to save energy—both yours and that of the battery. Consult local regulations so that you know what, if anything, is required to ride an e-bike in your area, and where you’re allowed to ride one.

There are a number of newer brands that specialize in building e-bikes, like Rad Power Bikes and Blix Electric Bikes. You may be unfamiliar with them, but some of these companies have strong businesses, innovative products, and good customer support. But be leery of internet bike brands that might not be there tomorrow to offer customer support. Diligence is warranted if you stray from the long-standing name brands, including Cannondale, Specialized, and Trek.

We’re also not bullish on any type of bike sold through big-box stores. The salespeople are seldom bicycle experts. This can affect assembly and repairs, and you might wind up spending any money you saved trying to get a budget bike to work properly—or upgrading later. Many smaller bike retailers won’t even service models sold from big-box outlets because the quality is so poor.

Buying a bike from a direct-to-consumer manufacturer is another option, but the bike will probably need some final assembly, such as fitting the handlebars, seatpost, and pedals. You will need some mechanical aptitude, and you might need specific tools, such as hex wrenches or a torque wrench. You can take the bike to a local shop for assembly, but it will charge you to perform the work.

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That said, many local bike shops now sell e-bikes, and the sales and service staff are typically quite knowledgeable about them. Plus they can help you make a solid choice when you decide you want to buy one.

We always recommend test-riding any bike before buying it. You should get a sense of how the bike feels, brakes, and shifts. (A dealer can customize its fit for you.) Some dealers will also allow you to rent an e-bike, giving you a chance for an extended ride on the road or trail you plan to frequent. Even if it’s not identical to the model you want to purchase, renting lets you gain additional seat time to settle on the style of e-bike that works best for you.

Once you’ve selected the model you want, keep in mind that it can be—and should be—further customized. The handlebar tape or grips, the pedals, and especially the saddle are your points of contact and control. Your hands, feet, and butt have to perch comfortably, and all the bike’s parts can be adjusted to fit you—for instance, a new stem can lift the handlebars closer to your torso. A dealer can also add features for you that might not come with a bike, such as a bell, lights, fenders, and a luggage rack. But the key is getting the fit right.

If you haven’t purchased a new bicycle in a while, you might be in for some sticker shock. Bicycles, and especially electric ones, can be a relatively big-ticket item. There are buy now, pay later options, and these vary in how they’re set up. A large finance company, Affirm, offers some 0 percent options, but it can also charge interest rates between 10 and 30 percent. Klarna is a similar competitor, and it is more likely to offer a “pay in four” plan that has 0 percent interest on a four-month loan. How do these banks make a cent on zero-interest loans? Simple: Merchants or exercise bike brands like Peloton, which has zero-interest loans through Affirm, are fronting the finance charges because moving inventory is more valuable to them than making a few extra bucks off the financing.

Our advice: Consider the possibility of high interest rates before signing up for any buy now, pay later plan. 

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